Lilyera
Lilyera

Privacy Policy

Protecting your privacy and data rights.

At Lilyera, we are committed to handling your personal information responsibly and transparently. This policy explains what we collect, how we use it, and the privacy rights available under laws such as GDPR, UK GDPR, and CCPA.

Information We Collect

  • Account information such as your name, email address, and password.
  • Order information such as shipping details, billing details, and order history.
  • Payment metadata such as provider names, transaction or reference IDs, method type, and limited card metadata returned by the payment processor.
  • Device and usage information such as IP address, browser type, and cookie data.

How We Use Your Information

  • To process, fulfill, and deliver your orders.
  • To communicate order updates and provide customer support.
  • To send marketing emails only when you opt in.
  • To comply with tax, accounting, and other legal obligations.

Sharing Your Data

We do not sell or rent your personal data. We may share limited data with:

  • Flutterwave and other enabled payment partners for secure payment processing, transaction verification, and refunds.
  • Shipping carriers so your purchases can be delivered.
  • Service providers such as analytics, hosting, and support tools.

Data Security and Storage

  • All data is transmitted over HTTPS using modern TLS.
  • We do not store full card numbers, CVV values, or expiration dates.
  • Orders are stored with access controls and protected backend systems.
  • Role-based access helps limit exposure to sensitive operational data.

Your Rights

Depending on where you live, you may have rights to:

  • Access, correct, or delete your personal data.
  • Withdraw marketing consent at any time.
  • Request a portable copy of the personal data we hold.
  • Exercise applicable state or regional privacy rights, including CCPA requests.

Cookies and Tracking

We use cookies to improve site performance, remember preferences, and understand how visitors use the storefront. You can adjust cookie behavior in your browser settings.

Contact Us

If you have questions about this policy or want to exercise your rights, contact us at [email protected].

Last updated: April 8, 2026